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1xb FAQ — all your questions
All Your Answers in One Place

From registration to withdrawal — everything you need to know about 1xb, answered here in plain English.

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What can we help you with?

The 1xb FAQ is organized into six main categories covering all common questions.

Registration & Login

Find answers to all your questions about account creation, verification, password reset, and login right here.

Deposits & Payments

Learn how to deposit via bKash, Nagad, and Rocket, including minimum amounts and processing times.

Withdrawal

How to withdraw your winnings, how long it takes, and what conditions apply — it's all covered in the FAQ.

Bonuses & Promotions

How to claim and use your welcome bonus, free bets, cashback, and VIP offers.

Betting & Games

Questions about understanding odds, live betting, casino games, and betting rules.

Security & Account

Everything you need to know about 2FA, identity verification, account restrictions, and responsible gaming.

Account & Registration

This is one of the most common questions in the 1xb FAQ. To open an account, you need an active mobile number or email address and must be 18 or older. Registration takes just 2–3 minutes. You may be asked to upload a national ID or passport photo later for full verification.

No. Under 1xb's rules, each person may only hold one account. If multiple accounts are detected, they will be closed and the balance may be forfeited. Stay safe — one account gives you access to everything.

the login page Click the "Forgot Password?" link. Enter your registered mobile number or email address. An OTP or reset link will be sent to you within a few minutes. Your new password must be at least 8 characters long — including numbers and special characters is recommended.

KYC identity verification protects your account and is required for large withdrawals. You'll need to upload front and back photos of your national ID or passport, along with a selfie. Verification is usually completed within 24–48 hours.

Yes, you can update your mobile number or email address from Account Settings. A verification code will be sent to your existing number or email to confirm the change. For security purposes, withdrawals may be temporarily paused for 24 hours after the update.

To close your account, email support@1xb.click. Make sure your balance is zero and there are no active bets before requesting. As part of responsible gaming, you can also set a temporary break or restrictions — Responsible Play View page.

Deposits, Withdrawals & Payments

Payment questions are among the most common in the 1xb FAQ. Currently accepted deposit methods include bKash, Nagad, Rocket, bank transfer, cryptocurrency (USDT, BTC), and Visa/Mastercard. Mobile banking is the most popular option and is processed instantly.

The minimum deposit at 1xb is just ৳200, so you can start small and build your experience at your own pace. Both bKash and Nagad support deposits from ৳200. There is no upper deposit limit.

bKash/Nagad deposits typically reflect within 5 minutes. If it takes longer than 30 minutes, email support@1xb.click with your transaction ID or contact live chat. Most issues are resolved within the hour.

Withdrawal questions are among the most common on the 1xb FAQ. bKash and Nagad withdrawals are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Large withdrawals may be delayed if KYC verification has not been completed.

The minimum withdrawal is ৳500. The maximum amount depends on your account verification level. Fully verified accounts can withdraw up to ৳5,00,000 per day.

1xb does not charge any additional withdrawal fees. However, mobile banking providers (bKash, Nagad) may apply their standard transaction charges. Network fees apply for crypto withdrawals.

Bonuses & Promotions

Bonus questions come up more than anything else in the 1xb FAQ. New members receive a 100% bonus on their first deposit, up to ৳5,000. Registration After your first deposit, the bonus is credited to your account automatically. No promo code is needed to activate it.

To withdraw bonus funds, you must meet the wagering requirements — typically 5x the bonus amount. Each promotion has its own terms and conditions. For more details, Latest Promotions View page.

When you have a free bet, select "Free Bet" as the payment method on your betting slip. If the free bet wins, only the winnings above the original stake are added to your balance. Free bets are typically valid for 7 days.

With 1xb's daily cashback offer, you get back a set percentage of your net losses from the previous day. It's usually added to your balance by 10 AM. Cashback can be withdrawn directly — no wagering requirements.

Betting & Games

Betting questions are very common on the 1xb FAQ. You can bet on over 50 sports, including cricket, football, tennis, badminton, kabaddi, and hockey, as well as eSports and virtual sports. Sports Betting See the full list on the page.

Live betting lets you place bets in real time while a match is in progress. Odds shift moment to moment. To access live betting, Log In and go to the "Live" section. It's popular among experienced bettors for the quick decision-making it demands.

Yes, a cash-out option is available on selected events. You can close your bet before the match ends and lock in a guaranteed amount. The cash-out value depends on current odds and the status of your bet.

1xb uses decimal odds. Odds of 2.50 mean a winning ৳100 bet returns ৳250 in total (a profit of ৳150). Higher odds mean a lower chance of winning but a bigger payout. Match Odds View today's match odds on this page.

If a match is cancelled or abandoned, the full stake for that bet is automatically refunded to your account. Refunds are typically processed within 24 hours.

Security & Responsible Gaming

Yes, 1xb is a licensed betting platform. All data is protected with SSL encryption, and user financial and personal information is stored under strict security protocols. If you have more security-related questions, contact 1xb support.

Go to "Security" under Account Settings and enable 2FA. Each time you log in, a one-time OTP will be sent to your mobile. This keeps your account protected against unauthorized access.

Yes, 1xb takes responsible gaming seriously. You can set daily, weekly, or monthly deposit and betting limits from Account Settings. You can also take a temporary break if needed. For more details, Responsible Play View page.

Change your password immediately and notify support@1xb.click. Reaching out via live chat gets your account secured the fastest. Keep 2FA enabled as a precaution and never share your password with anyone.
If you didn't find what you were looking for in the 1xb FAQ above, reach out via our 24/7 live chat support or support@1xb.clickEmail us at and we'll typically get back to you within 15 minutes.
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