1xb | Privacy Policy and How We Protect Your Data

1 Introduction

1xb.click (referred to as "1xb", "we", or "the platform") takes your privacy extremely seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

This Privacy Policy applies from the moment you create an account on 1xb, place a bet, or browse our website. It covers our website, mobile app, and all digital services.

This Privacy Policy has been written in Bengali for your convenience. In the event of any legal dispute, the English version shall be considered the authoritative text.

1xb believes that a user's personal data belongs to them. We never sell or unnecessarily share your information with third parties without your consent. Our Privacy Policy is built in accordance with international data protection standards.

2 What Information We Collect

1xb only collects information that is necessary to provide its services. We do not gather excessive or irrelevant data.

Information Provided Directly

Full name, date of birth, and gender — collected at account registration.
Email address and mobile number — for communication and verification purposes.
Home address — for the KYC verification process.
Copy of national ID or passport — for identity verification purposes.
Payment information — for transaction verification purposes (card numbers are not stored).

Automatically Collected Information

IP address and device type — used for security and fraud prevention.
Browser type, operating system, and screen resolution.
Platform activity logs — betting history, login times, and more.
Cookies and session data — to enhance the user experience.

Data Type	Purpose of Collection	Retention Period
Identity Information	Account Verification & KYC	5 years after account closure
Contact Information	Notifications & Customer Support	For the duration of active account
Transaction Information	Financial Records & Auditing	7 years (legal requirement)
Behavioral Data	Service Improvement	2 Years
Cookie Data	User Experience	30 days to 1 year

3 How We Use Your Information

1xb uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary.

Service Delivery: Account management, bet registration, payment processing, and customer support.
Identity Verification: To complete the KYC process and ensure account security.
Fraud Prevention: To detect suspicious activity and prevent money laundering.
Legal Obligations: To meet regulatory requirements and maintain financial records.
Service Improvement: To analyze user experience and develop new features.
Contact: To send important updates, promotions, and security alerts.
Responsible Betting: To monitor user betting patterns and identify problematic behavior.

1xb never sells your personal information to third parties for marketing or advertising purposes.

4 Data Storage & Security

1xb uses industry-standard security measures to keep your data safe. Our servers are protected by advanced encryption and firewalls.

All data is stored on servers secured with AES-256 encryption.
TLS 1.3 protocol is used for all data transmission.
Payment card details are never stored on our servers.
Regular security audits and penetration tests are conducted.
Data access is restricted to authorized personnel only.

Once the data retention period expires, data is securely deleted to prevent recovery by any unauthorized party.

5 Sharing Information with Third Parties

1xb may share limited information with third parties in specific circumstances. This is always controlled and purpose-specific.

Third Parties	Reason for Sharing	Data Type
Payment providers (bKash, Nagad)	To process transactions	Transaction-related only
KYC Verification Services	To verify identity	ID Information
Legal & Regulatory Authorities	To comply with legal obligations	Specific data, as required by court order
Fraud Prevention Services	To prevent fraudulent activity	IP & Device Information
Cloud Storage Providers	For secure data storage	In Encrypted Form

All third parties listed above are contractually bound to comply with our Privacy Policy and may only use the data received for its designated purpose.

6 Cookies Policy

The 1xb website and app use cookies to enhance your experience. Cookies are small text files stored on your device.

Types of Cookies We Use

Essential Cookies: For login sessions and security purposes. These cannot be disabled.
Functional Cookies: To remember your preferences and language settings.
Analytical Cookies: To analyze usage patterns and improve service quality.
Security Cookies: To prevent CSRF attacks and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

7 Security Measures

1xb uses a multi-layered security framework to protect your data. Our security team monitors systems around the clock, 24/7.

Two-Factor Authentication (2FA): An extra layer of security for account access.
Suspicious Login Alerts: Instant email alerts for logins from unrecognized devices.
Session Management: Automatic logout after a period of inactivity.
Data Backup: Encrypted off-site backup — no risk of data loss.

Never share your account password with anyone. 1xb will never ask for your password by phone or email.

8 Your Rights

Under 1xb's Privacy Policy, you have certain important rights regarding your personal information.

Right to Access Data

The right to know what personal information we hold about you and to receive a copy of it.

Right to Rectification

Right to correct or update inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

The right to object to your information being used for specific purposes.

Right to Data Portability

The right to export your data in a machine-readable format.

Right to Opt Out of Marketing Communications

The right to opt out of promotional emails or SMS at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 days.

9 Children's Privacy

1xb strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect information from minors.

Age verification is carried out at registration, and account creation is not permitted if the user is identified as under 18.
If we become aware that personal data from a minor has been collected inadvertently, it will be deleted immediately.
If you believe your child is using 1xb, please contact us at support@1xb.click.

10 Privacy Policy Changes

1xb reserves the right to update this Privacy Policy as needed. If changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, advance notice will be sent to your registered email address.
Continued use of the platform after any changes constitutes acceptance of the updated policy.
Previous versions of the Privacy Policy are available upon request.

Check this page regularly. The "Last Updated" date at the top will let you know if the policy has changed.

11 Contact

For any questions, complaints, or requests regarding our Privacy Policy, feel free to reach out. We're always here to help.

Email: support@1xb.click
Live Chat: Available directly on the platform for real-time support.
Response time: typically within 24–48 hours.

1xb Privacy Policy — Your data is safe with us

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