Healthy Betting Culture

1xb's Responsible Gaming — Stay in control, stay in the game

Betting isn't just about winning — it's a form of entertainment. 1xb wants you to always stay safe, play within your limits, and keep a healthy balance with the other important things in your life.

18+
Adults Only
24/7
Support Available
Self-Exclusion
Take a Break Anytime
Set Limits
Your Own Budget

What Is Responsible Gaming and Why Does It Matter?

Responsible Gaming is an approach where a player treats betting as a form of entertainment — not a source of income. 1xb believes that betting stays healthy when it's controlled, planned, and enjoyable.

Online betting is growing rapidly in Bangladesh, driven largely by cricket and football. But so is the risk of addiction. Many people start out just for fun, without realising when enjoyment crosses into dependency. That's exactly why 1xb's responsible gaming programme was created.

We want you to enjoy the thrill of the match, but never at the cost of your family, work, or mental well-being. 1xb is committed to ensuring a safe betting environment for every user.

Remember — betting is a form of entertainment. Chasing losses is a dangerous habit. Use 1xb's responsible gaming tools and always stay within your limits.

How to Recognize Problem Betting

Problem gambling is a condition that worsens gradually. If you notice any of the signs below, seek help right away:

  • Chasing losses by placing more bets — and bigger ones — to try to win back what you've lost.
  • Repeatedly trying to stop betting but being unable to.
  • Lying to family, friends, or colleagues to hide your betting.
  • Feeling restless, irritable, or low when you're not betting.
  • Spending money set aside for everyday essentials on betting.
  • Spending excessive time thinking about and planning your betting.
  • Betting with borrowed money or funds taken from others.
  • Using betting as an escape from stress, depression, or loneliness.
If you recognise any of the signs above, don't wait — contact our support team or activate the self-exclusion option yourself.

1xb Responsible Betting Tools

1xb provides users with a range of powerful control tools designed to help you keep your betting in check and build healthier habits.

1. Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set. A 24-hour waiting period applies if you wish to increase a limit.

2. Loss Limit

Set a limit on how much you can lose within a given period. If you reach that limit, 1xb will automatically suspend your betting activity.

3. Session Time Limit

Set a maximum time you can spend on the platform in one session. Once the limit is reached, you'll be logged out automatically and shown a warning message.

4. Reality Check

At regular intervals, 1xb will remind you how long you've been betting and how much you've won or lost during the current session.

5. Cooling-Off Period

Take a temporary break of 1 day to 6 weeks. Your account stays active during this time, but betting is not permitted.

6. Self-Exclusion

Exclude yourself from 1xb for 6 months to 5 years, or permanently. Once self-exclusion is activated, your account will be fully closed and cannot be reopened until the exclusion period has ended.

Self-Exclusion Process — Step by Step

Activating self-exclusion is straightforward. Just follow the steps below:

1

Log In to Your Account

Log in to your 1xb account and go to "Account Settings".

2

Open the "Responsible Gambling" Section

Click the "Responsible Gaming" tab in the Settings menu.

3

Choose the Self-Exclusion Option

Click the "Self-Exclusion" option and select your preferred duration.

4

Confirmation

A confirmation code will be sent to your registered email or mobile number — use it to complete the process.

5

Self-Exclusion Active

Your account will be closed immediately and a confirmation email will be sent to you.

Self-exclusion can also be activated through our support team. Email support@1xb.click or reach us via live chat.

Minor Protection

1xb strictly prohibits anyone under 18 from using the platform. Our KYC verification process ensures that only adults can open an account.

  • Age verification is mandatory at registration.
  • Additional identity documents may be requested in suspicious cases.
  • Parents can install parental control software on their children's devices.
  • Any account identified as belonging to a minor is closed immediately.

If you believe a minor in your household is using 1xb, contact us immediately at support@1xb.click.

Tips for Healthy Betting Habits

To enjoy betting over the long term, it's important to build some healthy habits. Based on experience at 1xb, here are a few tips:

  • Set a budget: Set aside a fixed monthly budget for betting — an amount you can afford to lose without it affecting your daily life.
  • Stick to Your Time Limits: Decide in advance how long you'll bet each day. Use an alarm or timer to keep track.
  • Don't Bet on Impulse: Avoid placing bets when you're angry, feeling low, or have been drinking.
  • Accept Your Losses: Chasing losses is the most harmful pattern in problem betting.
  • Take a Break: Take regular breaks, whether you're winning or losing.
  • Keep Other Hobbies: Build interests and hobbies outside of betting.
  • Keep Your Family in the Loop: Let a family member know about your betting habits — it creates a sense of accountability.

Check Yourself

The questions below will help you evaluate your betting habits.

1 Have you ever spent money needed for essential expenses on betting?
2 Have you placed more bets to try to recover money you've lost?
3 Have you lied to family or friends about your betting?
4 Have you tried to stop betting but been unable to?
5 Do you feel restless or anxious when you're not betting?
If you answered "yes" to any of these questions, please seek support.
Betting Limit Examples
Daily Deposit৳500 / ৳1,000
৳500 used, ৳500 remaining
Weekly Loss Limit৳1,200 / ৳2,000
৳800 remaining this week
Session Time45 min / 60 min
15 minutes left in this session

Get Support

If betting ever becomes a problem, our support team is always here to help.

  • Email: support@1xb.click
  • Live Chat: Directly on the platform
  • Duration: Available 24/7

Our Responsible Betting Tools

Every tool on 1xb is designed to help you enjoy betting while staying in control.

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour wait — by design, for your protection.

Cap Your Losses

Set a maximum loss amount for a given period in advance. Once the limit is reached, the platform shuts down automatically.

Session Time Limit

Set a time limit for how long you bet in a single session. Once the time is up, you'll be automatically logged out and receive a reminder.

Cooling-Off Period

Take a temporary break of 1 day to 6 weeks. Betting is disabled during this period, but your account remains active.

Self-Exclusion

Exclude yourself from the platform for anywhere from 6 months to permanently. The account cannot be reopened before the exclusion period ends.

Reality Check

At set intervals, you'll be reminded how long you've been playing and how much you've won or lost.

Your Complete Safe Betting Solution

Manage every tool directly from your account settings — no hassle, no extra steps.

Instant Protection

Reducing a limit or activating self-exclusion takes effect immediately.

Instant
Secure Controls

A mandatory 24-hour wait to increase any limit — to prevent impulsive decisions.

Secure
Betting History

View your complete betting history and transaction details at any time.

Transparent
Expert Support

Our responsible gaming specialist support team is available 24 hours a day, 7 days a week.

24/7

Frequently Asked Questions

Answers to the most common questions about responsible gambling.

Yes. Any balance remaining in your account when self-exclusion is activated will be refunded to your registered payment method. The process is typically completed within 3–5 business days.

Yes, but increasing a limit requires a mandatory 24-hour waiting period. This is intentional — to prevent impulsive decisions made in the heat of the moment.

Cooling-off is a short-term break (1 day to 6 weeks) — betting is paused but your account stays active. Self-exclusion is a longer-term measure (6 months to permanent) — your account is fully closed and cannot be reopened before the period ends.

No. 1xb strictly enforces an 18+ age policy. Age is verified at registration, and additional documents may be requested in suspicious cases. Any account identified as belonging to a minor is closed immediately.

Log in to your 1xb account, then navigate to "Account Settings" → "Responsible Gambling". You'll find all the tools in one place. For assistance, reach us via live chat or at support@1xb.click.

Start Safe, Bet Responsibly

Sign up with 1xb and set your betting limits today. Bet responsibly and enjoy the game — that's the 1xb promise.

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